|
People, Training, Results
Sales & Marketing Course Dates |
21a Peach Street, Wokingham, Berkshire, UK Tel: 0118 979 4000 Fax: 0118 979 4035 Email: training@ptr.co.uk Web: www.ptr.co.uk |
| Customer Service | ||||||||||
| Course Title | Crse Length |
May-10 | Jun-10 | Jul-10 | Aug-10 | Sep-10 | Oct-10 | Nov-10 | Dec-10 | Price (excl.VAT) |
| Conflict Resolution Course | 1 day | 4 | 18 | - | 3 | 15 | 28 | - | 13 | £484 |
| Customer Relationship Management Course | 1 day | - | - | - | - | - | - | - | - | £499 |
| Customer Service For Credit Control Course | 1 day | 10 | - | - | 9 | - | - | 3 | - | £384 |
| Essentials Of Customer Service (Residential) Course | 2 days | - | - | - | - | - | - | - | - | £1045 |
| Handling Customers Professionally Course | 1 day | 26 | - | - | 5 | - | 11 | - | - | £444 |
| Sales | ||||||||||
| Course Title | Crse Length |
May-10 | Jun-10 | Jul-10 | Aug-10 | Sep-10 | Oct-10 | Nov-10 | Dec-10 | Price (excl.VAT) |
| Best Practice for Sales Managers Course | 2 days | - | - | - | - | - | - | - | - | £895 |
| Key Account Management Course | 2 days | 6 | 15 | 15 | 23 | 30 | 28 | 15 | - | £931 |
| Managing Difficult And Demanding Customer Situations Course | 1 day | 7 | 25 | - | 6 | 20 | - | 5 | - | £474 |
| Professional Telephone Techniques Course | 1 day | 4 | 7 | 9 | 13 | 17 | 25 | 22 | - | £444 |
| The Client Meeting: Face To Face Selling Course | 1 day | 5 | - | 1 | 20 | - | 11 | 30 | - | £424 |
| Winning Telesales Techniques Course | 2 days | - | 21 | - | 16 | - | 14 | - | 14 | £806 |