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People, Training, Results
Sales & Marketing Course Dates |
21a Peach Street, Wokingham, Berkshire, UK Tel: 0118 979 4000 Fax: 0118 979 4035 Email: training@ptr.co.uk Web: www.ptr.co.uk |
| Customer Service | |||||||
| Course Title | Crse Length |
May-08 | Jun-08 | Jul-08 | Aug-08 | Sep-08 | Price (excl.VAT) |
| Conflict Resolution Course | 1 day | 14 | 20 | 30 | - | 9 | £499 |
| Customer Relationship Management Course | 1 day | - | 25 | - | - | 1 | £499 |
| Customer Service For Credit Control Course | 1 day | 27 | - | - | 20 | - | £499 |
| Essentials Of Customer Service (Residential) Course | 2 days | - | - | 7 | - | 26 | £1045 |
| Handling Customers Professionally Course | 1 day | 1 | 17 | - | 6 | 29 | £499 |
| Sales | |||||||
| Course Title | Crse Length |
May-08 | Jun-08 | Jul-08 | Aug-08 | Sep-08 | Price (excl.VAT) |
| Best Practice for Sales Managers Course | 2 days | 27 | - | - | 7 | - | £895 |
| Key Account Management Course | 2 days | 6 | 12 | 28 | - | 4 | £895 |
| Managing Difficult And Demanding Customer Situations Course | 1 day | 22 | 25 | - | 4 | 16 | £499 |
| Professional Telephone Techniques Course | 1 day | 2 | 18 | 17 | 18 | 17 | £499 |
| The Client Meeting: Face To Face Selling Course | 1 day | 6 | 18 | 28 | - | 2 | £499 |
| Winning Telesales Techniques Course | 2 days | - | 16 | - | 5 | 25 | £895 |