Personal Development for the PA & Administration Personnel Training Course

This course is for those looking to enhance their visibility, interpersonal skills and personal impact in order to make a better contribution at work. The course will show you how to manage both yourself and your manager to meet organisational objectives. It will teach you the personal and interpersonal skills to thrive in this demanding role, enabling you to manage others; gain support; handle conflict and negotiate effectively.

Course length = 1 day(s) ~ covering:-

Self-management and personal effectiveness

• Characteristics of effectiveness and high performance
• Managing your behaviour and emotions.
• Planning and prioritising to achieve goals at work and at home.
• Developing coping mechanisms to thrive and succeed through change. Learning from experience.

Persuading and influencing

• Personal power skills: behaviour, voice and appearance
• Think before you speak to get what you want.
• Handling conflict. Negotiating skills. Receiving and giving criticism constructively.

Managing your career

• Setting goals and strategies.
• Identifying strengths, weaknesses, opportunities and threats.
• Increasing your visibility. Enlisting your manager's support.
• Making it happen.

Course Fee = £499

Scheduled course dates

May 2008 June 2008 July 2008 August 2008 September 2008 28 13 28 19 8