Effective Office Management Training Course

This course is for for anyone who deals with the day-to-day running of an office; this could include office managers, PAs and secretaries or administrative personnel. This course will help you develop an assertive and organised approach to managing people and processes in your office, to facilitate harmonious and productive working. It includes key management skills and planning techniques to improve information flow and achieve objectives.

Course length = 2 day(s) ~ covering:-

• Know your role as manager. Understand the typical responsibilities of an office manager
• Work with others effectively. Recruit the right team; know the pitfalls and benefits of delegation. Resolve conflicts in the office. Negotiate for a win-win, every time
• Develop your team. Use action plans to increase staff performance
• Increase productivity and efficiency. Use the best methods to manage your time. Decide goals and set priorities for the office. Learn measurement techniques for clerical work. Deal successfully with stress
• Plan projects properly. Set SMART objectives. Define key result areas. Assign responsibilities to your team and allocate resources. Measure your results and evaluate them against objectives
• Learn to solve problems and make decisions. Define the problem and think creatively to find a solution. Work through the five-point plan for making a proper decision
• Action plan for results

Course Fee = £895

Scheduled course dates

May 2010 June 2010 July 2010 August 2010 September 2010 October 2010 November 2010 December 2010 25 - 19 - 6 19 - 9