Effective Communication Training Course

This course is ideal for anyone looking to achieve optimum results from work situations that involve other people, especially those that feel their communication skills are stilted or in some way ineffective. On this course you will learn to identify your individual style, how to adapt it to different situations and how to listen effectively to build rapport. The result: improved workplace relationships, greater personal impact and the confidence to use your skills for real performance improvement.

Course length = 1 day(s) ~ covering:-

• Successful communication and barriers to achieving it
• The characteristics of an excellent communicator
• Methods of communication
• The essentials of communication
• Develop listening skills and build rapport
• Perception and the impact we make
• Determine what skills are required and how to use them
• Communication styles
• Identify individual styles
• Understand what these different styles mean
• Adapt your style to that of others and different situations
• How to use communication
• Hints and tips on applying the skills developed on the course
• Case studies of effective use of communication
• Ensure the communication is relevant

Course Fee = £499

Scheduled course dates

May 2008 June 2008 July 2008 August 2008 September 2008 22 25 21 11 19