Soft Skills Training Courses

A range of courses for Office Administrators and secretarial staff, including Personal Development & job-related skills such as minute taking, organisation and office management techniques.

Develop your finance, marketing, HR and management skills.Courses for junior administrators and senior PA's

Verbal and Written Communications training courses to help staff with general communication, report writing, negotiating and presentation skills.

Learn how to proof read fast and accurately, create professional presentations and reports and become more confident presenting to management and customers.

This section includes a range of courses for staff that work in the accounts function, and those that don't but need an understanding of various financial matters related to their job.

As well as basic book-keeping, payroll, credit control and other financial functions, there are courses for non-finance department staff such as budgeting.

Courses covering all aspects of health & safety law, responsibilities and regulations to help businesses and designated staff and competent persons fulfil their responsibilities.

First aid and fire warden training, how to perform a risk assessment or workplace accident investigation, workplace safety & understanding of health and safety laws.

A wide range of HR courses that are relevant to staff that work both within and outside of the Personnel department, with responsibility for staffing issues.

As well as Introductory HR courses, there are courses specific to areas such as recruitment, employment law, training, disciplinary, interview and appraisal techniques.

Courses for those new to management as well as for experienced managers. The Introduction to Management course will show those new to management skills such as effective communication, delegation and motivation. For the more experienced there are courses for, team management, managing difficult staff and team members, and improving your leadership skills.

As well as teaching sales techniques and marketing basics this section details courses covering a wide range of topics.

Learn how to produce professional presentations, improve telephone and face-to-face selling techniques, customer service, account management and customer retention. Learn about Market Research and marketing via the world-wide-web.

A range of courses to help you get the most from yourself, by overcoming shyness, being more assertive and increasing your effectiveness in the workplace.

Learn to communicate more effectively with work colleagues, customers and suppliers. Many of the skills and techniques learned on these courses will prove useful outside of the work place also.